Payment Policy
This document explains how payments and billing work at Covlary.
1. Payment Methods We Accept
We offer a range of secure payment options so checkout stays simple. You can pay using:
- Shop Pay
- Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club, Maestro, and UnionPay
- Digital wallets: Apple Pay and Google Pay
- Klarna (pay later / installments, where available)
All payments are processed in United States Dollars (USD).
2. How Payments Are Processed
- Payment is taken at the time you place your order.
- Orders aren't processed or shipped until payment clears in full.
- If a payment is declined or fails, the order won't be confirmed.
3. Pricing and Currency
- All prices on covlary.com are shown in USD.
- Prices may change without notice.
- Any applicable taxes and shipping fees are calculated at checkout.
4. Secure Payments
- Payments are securely handled through Shopify Payments and other trusted, PCI-compliant payment providers.
- All transactions are protected with SSL encryption.
- We don't store your full card or payment details on our systems.
5. Refunds and Chargebacks
- Refunds follow our Refund & Return Policy.
- We dispute chargebacks made without justification.
- If anything goes wrong, please contact us first at Support@covlary.com.
6. Fraud Prevention
- We may cancel or hold any order we suspect involves fraud or unauthorized activity.
- For higher-value transactions, we may ask for additional identity verification.
7. Contact Information
Store Name: Covlary
Address: 8410 Wren Road, Fort Myers, Florida 33967, United States
Email: Support@covlary.com
Phone: +1 (321) 357 4616
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time)
Response Time: We aim to reply within 1–2 business days.