Payment Policy

This document explains how payments and billing work at Covlary.

1. Payment Methods We Accept

We offer a range of secure payment options so checkout stays simple. You can pay using:

  • Shop Pay
  • Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club, Maestro, and UnionPay
  • Digital wallets: Apple Pay and Google Pay
  • Klarna (pay later / installments, where available)

All payments are processed in United States Dollars (USD).

2. How Payments Are Processed

  • Payment is taken at the time you place your order.
  • Orders aren't processed or shipped until payment clears in full.
  • If a payment is declined or fails, the order won't be confirmed.

3. Pricing and Currency

  • All prices on covlary.com are shown in USD.
  • Prices may change without notice.
  • Any applicable taxes and shipping fees are calculated at checkout.

4. Secure Payments

  • Payments are securely handled through Shopify Payments and other trusted, PCI-compliant payment providers.
  • All transactions are protected with SSL encryption.
  • We don't store your full card or payment details on our systems.

5. Refunds and Chargebacks

  • Refunds follow our Refund & Return Policy.
  • We dispute chargebacks made without justification.
  • If anything goes wrong, please contact us first at Support@covlary.com.

6. Fraud Prevention

  • We may cancel or hold any order we suspect involves fraud or unauthorized activity.
  • For higher-value transactions, we may ask for additional identity verification.

7. Contact Information

Store Name: Covlary

Address: 8410 Wren Road, Fort Myers, Florida 33967, United States

Email: Support@covlary.com

Phone: +1 (321) 357 4616

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time)

Response Time: We aim to reply within 1–2 business days.