Privacy policy
This Privacy Policy explains how Covlary ("we," "us," or "our") gathers, uses, and shares your personal information when you visit, shop at, or otherwise interact with covlary.com (the "Site") and our related services (together, the "Services"). Please take a moment to read it.
Updates to This Policy
We may revise this policy occasionally to reflect changes in how we operate or to meet legal and regulatory requirements. When we do, we'll post the new version here and update the "Last updated" date above.
How We Collect and Use Your Information
We collect personal information from a few different sources, described below, to run and improve our Services. We may use it to stay in touch with you, fulfill orders, meet legal obligations, enforce our terms, and protect both our customers and our business.
What We Collect
Information you give us directly:
- Contact details such as your name, address, phone number, and email.
- Order details, including billing and shipping addresses and payment confirmation.
- Account information such as a username, password, and security details.
- Anything you share when contacting customer support.
Information collected automatically: As you use the Site, we gather certain data through cookies and similar tools, including device and browser details, IP address, and how you interact with the Site.
Information from third parties: We may receive data from vendors, service providers, or social platforms that help us run the Site and Services.
How We Use Your Information
- Processing orders and delivering your products.
- Sending order, account, and policy-related messages.
- Providing customer service and support.
- Marketing and advertising, where the law permits.
- Detecting fraud and keeping our Services secure.
- Meeting legal and regulatory obligations.
Cookies
We use cookies and similar technologies to improve your experience, understand how the Site is used, and tailor content. You can manage cookies through your browser settings, though turning them off may affect how parts of the Site work.
How We Share Information
We may share personal information with:
- Service providers and vendors who carry out tasks on our behalf.
- Business and marketing partners.
- Affiliated companies within our group.
- Authorities or regulators when the law requires it.
We do not sell or share sensitive personal information without your consent.
Third-Party Links
Our Site may link to websites we don't operate. We aren't responsible for their content or privacy practices, so we encourage you to review their policies before sharing any information with them.
Children's Privacy
Our Services aren't directed at children, and we don't knowingly collect information from minors. If you believe a child has provided us with data, please contact us so we can remove it.
Security and Data Retention
We take reasonable steps to safeguard your information, though no method of storage or transmission is completely secure. We keep your data only as long as needed to meet legal, contractual, and operational requirements.
Your Rights
Depending on where you live, you may be able to:
- Access, correct, or delete your personal information.
- Request a copy of your data in portable form.
- Limit or object to certain processing.
- Withdraw consent you've previously given.
- File a complaint with your local data protection authority.
To exercise any of these rights, email us at Support@covlary.com. We may need to verify your identity before acting on your request.
International Users
Your information may be transferred to, stored in, and processed in countries other than where you live, in line with applicable data protection laws.
Contact Information
Store Name: Covlary
Address: 8410 Wren Road, Fort Myers, Florida 33967, United States
Email: Support@covlary.com
Phone: +1 (321) 357 4616
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time)
Response Time: We aim to reply within 1–2 business days.